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Answers to some frequently
asked questions
S
I like badge number S26 but
it is gold and I want silver. All
badges shown in the catalog come in a variety of finishes of your choice.
We obviously can't show each badge in all of the 6 finishes available. The
catalog displays a sample of badge models, not a representation of the only
finish available.
I like S34 but the badge
says SHERIFF and I want a FIRE DEPT. badge.
Once again, the badges are
shown as an example. All custom badges in the catalog include your
choice of lettering, titles and seals (unless specified). We obviously
could not stay in business long if we had to wait for officer number 45 from
Meredith to order from us.
How much
does each letter cost on a badge?
The custom
lettering on the front of the badge is included in the
price. The only time there are additional charges
involving lettering is if it is on the back of the badge or you
opt for a hard-baked enamel when ordering a nickel, rhodium or
gold badge. With Cote D'Or, two-tone, Sil-ray or Gol-ray,
hard-baked enamel is included.
What
is the difference between hard enamel and soft enamel?
It is a difference in enamel type and
processing. Soft enamel is air dried and lays down inside
the stamped letters, leaving you with an impression when you run
your finger across the badge. Hard-baked enamel is baked
into the stampings, rising to the level of the badge face for a
smooth finish. Don't misconstrue the term "soft"
with meaning the enamel will rub off. All of our enamel is
guaranteed for life from wear, cracking, etc. All badges
come with soft enamel. Hard-baked enamel is a $10 option
for nickel, rhodium or gold badges but standard on our
deluxe-finish models.
How
come it takes so long to get my badge?
badgesource.com and Smith & Warren are the fastest in the
industry when it comes to production. We constantly hear
from new customers that they are waiting 9 months or a even year
for badges they've ordered from other companies. We strive
to ship your badge within 3 weeks from date of order.
Three weeks? But I need it tomorrow!
We're sorry but this is not a case of us just
working late in the garage in order to accommodate you. Our factory is
like any other production plant. Badges can make up to 27 different stops
throughout production with experts completing various steps. Some of these
steps even require longer than one day to complete.
I need to order two badges with our company
logo/seal on it.
Unless you've
already purchased or had a company logo produced by us, you'll
need to order a sufficient quantity (25 or more) of badges in
order to have one produced at no cost. We can make a logo
for a two-badge order but there would be die charges that would
apply. Please call us for additional information.
I collect
Indiana police badges. Can I order some from you?
We're sorry but we do not provide law enforcement badges to
collectors.
Should I get
a pin and catch or a wallet clip on the badge?
It depends on what your use
will be. If you wear it on a shirt, in a badge holder such as a belt clip
holder, then you should choose pin and catch. If you are putting it in a
custom-cut wallet or ID case, then we suggest a wallet clip. Our sales
associates can assist you in that decision.
I work for a Federal police
agency and I want an off-duty badge.
We're sorry but it is against Federal law to produce and provide Federal law
enforcement badges to anyone other than the agency UNLESS the agency has
provided written authorization for you to order and purchase it.
I want to buy one of the
stock security badges, can I get our company name on it?
Sorry but stock badges are as is, with only your choice of finishes. On
our semi-stock badges, you do have a choice of seals and the addition of badge
numbers (at extra cost) but the primary wording cannot be changed. You are
more than welcome to find a similar badge in our custom badge selections, where
you can have wording of your choice.
Can I buy just one badge?
Most certainly. Your patronage, be it with a single badge or 1000 badge
order is important to us.
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